Rule 13. Reconnection fee. (COMMUNICATIONS AND MULTIMEDIA (RATES) RULES 2002

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Malaysia Legislation

P.U.(A) 79/2002
COMMUNICATIONS AND MULTIMEDIA (RATES) RULES 2002

Rule 13. Reconnection fee.

(1) An applications service provider providing PSTN may terminate or suspend, either wholly or partially, any service rendered to the subscriber upon the default of payment of due charges to the applications service provider, by giving at least seven working days written notice to the subscriber.

(2) The termination or suspension of the service in subrule (1) shall not be carried out during the eve of a weekend and public holidays.

(3) Where any service has been terminated or suspended under subrule (1), the applications service provider providing PSTN shall reconnect the service before the end of two working days—

(a)

after payment of due charges has been made; and

(b)

after payment of a reconnection fee as prescribed in paragraph 5 of the First Schedule has been made.

(4) In the event that service to a subscriber has been disconnected temporarily at the request of the subscriber, an applications service provider providing PSTN may charge the subscriber a reconnection fee as prescribed in paragraph 5 of the First Schedule, upon request for reconnection.